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LANGUAGE
Please note that these Help Files have been compiled in the UK. However the software will switch into your local language depending upon which country and language you selected when you installed the program, e.g. if American or Canadian then the relevant states will appear in the dropdown boxes for selection, if Australian then the territories will be listed, etc.
Farriers Manager offers an extraordinarily flexible management system for the modern Farrier. It is also compatible with features required by the ELPO (Equine Lameness prevention Organization http://www.e-hoofcare.com). Click here for specific ELPO support.
There is the option to purchase the version that will suit the requirements of your practice and if you wish to upgrade to a different version in time then we provide that facility too.
All the versions use the latest technology and provide a wide ranging host of features aimed at the day to day management of the modern farrier practice.
As well as being able to use Farriers Manager on the normal Office machine, it will equally run on a Tablet PC and a PDA version is available (but is being developed more fully over the coming year).
These Help Files have been produced and written by someone who understands that not everyone is used to computers or the technical wording that is often used by software designers.
We have tried to explain as simply as possible all the different aspects of the program and the easiest way to use it on a daily basis.
Support Policy
We have many clients around the world who, perhaps like you, were not used to the world of computers but have quickly found their way around the program. Many of them have commented that our support policy is one of the best they have ever encountered and so please remember that when you purchase Farriers Manager you receive email support for life, support@farriersmanager.com
We have found that email support is the best way of providing a response in the unlikely event that you experience a problem or need help with any aspect of the program, mainly because of the differing time zones. We always aim to respond to any email within 24 hours of receipt.
The Main Features of Farriers Manager
Appointments
| • | The Appointments Calendar caters for appointments by farrier and can be shown in three views, Daily, Weekly or Monthly |
| • | The Weekly and Monthly views are farrier specific but the daily view has all farrier appointments on one convenient screen |
| • | The Weekly view has been designed to all your appointments on one screen |
| • | The Planner allows you to view all your appointments for the month or week easily and quickly |
| • | Adding or changing an appointment is easy using the drag n' drop feature |
| • | Notes for the highlighted appointment are shown at the bottom of the screen |
| • | If the appointment is for an unknown client (e.g. a booking taken over the phone) the system caters for this scenario |
| • | Invoicing can be done straight from the appointment calendar after completion of the appointment |
more...
Clients
| • | The View Clients screen enables you to see all your clients, their horses and their important details on one screen |
| • | Client Details can be changed easily on the Edit Client screen |
| • | Directions and Map to the client location is easily available |
| • | The client financial transactions with the business is displayed clearly |
more...
Horses
| • | Easy to use screens for recording comprehensive information and history on all horse |
| • | All images are linked to the horse and client. |
| • | Add electronic Assessment Chart |
| • | Assign to a stable if required and manage the liveries/boarders easily |
more...
Imaging
| • | The Image Editor is a unique feature enabling a digital camera, scanner etc to be connected direct to Farriers Manager |
| • | Farriers Manager enables the easy storing and quick retrieval of digital images, DICOMs, videos and scanned documents |
more...
Farriers & Apprentices
| • | Farriers Manager can manage up to 25 farriers/apprentices. It includes full apprentice records. |
more...
Accounts
| • | Create invoices for individual clients and horses, multiple horses and stables |
| • | Automated client discounts and travel charges |
| • | The flexible products and services area allows for quick and easy invoicing |
| • | Review your list of invoices, colour coded to give an instant appraisal of overdue invoices by period |
| • | The Products and Services area is a combination of products and services which can be set up to suit your requirements |
| • | Using the re-order level informs you when stock is low |
| • | Bank accounts and transactions allow you to keep track of your finances. |
more...
Reports
| • | Produce reports on any area of the system, printing in various formats for diverse functions such as viewing on the screen, printing for a client, sending by email and even posting to a website |
| • | Produce labels for individual clients, contacts and farriers or multiple labels using our unique label positioning templates |
| • | Reports are not included, or require changes can be provided free of charge |
more...
International Support
| • | Farriers Manager is currently selling worldwide and has been translated into American, Australian, French, German and Norwegian |
| • | There is the facility to translate Farriers Manager into many languages and if you would like to translate it into your own language please contact us at support@farriersmanager.com |
Email Facility & Text Messaging
| • | This feature is available is available in the Professional version. Text messaging will be available later this year. |
more...
PDA & Multi User
| • | These features are in the final stage of development. |
Utilities
| • | Provided for ease of use are backup options, themes, data transfer, email and fax support. |
more...
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